FAQs

What types of outdoor gear do you offer?

Coastal Outdoors 228 provides a curated selection of high-quality outdoor gear, including premium fishing rods and durable camping equipment. Our products are designed to enhance your outdoor adventures while ensuring sustainability.

How do I ensure the gear I purchase is suitable for my needs?

To select the appropriate gear, consider your specific outdoor activities and requirements. Our product descriptions include detailed specifications and recommendations to help you make an informed decision. Additionally, our customer service team is available to assist you with any inquiries.

What is your return policy?

We have a 30-day return policy, allowing you to request a return within 30 days of receiving your item. The item must be in its original condition, unworn or unused, with tags, and in its original packaging. For more details, please refer to our return policy.

How can I contact customer service for assistance?

You can reach our customer service team via email at colinbushstore@gmail.com. We are committed to providing exceptional customer service and will respond to your inquiries promptly.

Do you offer international shipping?

Yes, we offer international shipping options. Shipping costs and delivery times may vary based on the destination. Please refer to our shipping policy for more information on international orders.

What should I do if my item arrives damaged or defective?

If your item is defective or damaged upon arrival, please inspect it immediately and contact us at colinbushstore@gmail.com. We will evaluate the issue and work to resolve it promptly.

Are there any items that cannot be returned?

Yes, certain items cannot be returned, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns for hazardous materials or sale items. For specific inquiries, please contact us.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.